Thank you for shopping at audrianamartini.
If for any reason you are not completely satisfied with your purchase, we recommend that you review our Refund and Return Policy. This Return and Refund Policy was created with the help of the Return and Refund Policy Generator.
The following terms apply to any products you purchase from us.
Interpretation and Definitions
Interpretation
Words capitalized have the meanings defined below. The following definitions have the same meanings regardless of whether they appear in the singular or plural form.
Definitions
For the purposes of this Return and Refund Policy:
Company (referred to as “the Company,” “we,” “us,” or “our” in this Agreement) refers to LILY’S OVEN PTY LTD, 71 Angle Rd, Angle Park, SA 5010, Australia.
Products means the items offered for sale on the Service.
Order means your request to purchase products from us.
Service means the Website.
Website refers to audrianamartini, accessible from https://www.audrianamartini.com/
You means the individual accessing or using the Services, or the company, or other legal entity on behalf of which such individual is accessing or using the Services, as applicable.
Your Order Cancellation Rights
You have the right to cancel your order within 45 days without giving any reason.
The deadline for cancellation is 45 days from the date you receive the goods or the date a third party designated by you, other than the carrier, takes delivery of the delivered products.
To exercise your right of cancellation, you must inform us of your decision in a clear and conspicuous manner. You can do so by:
Email: [email protected]
We will refund you within 14 days of receiving the returned goods. We will use the same payment method used for your order, and you will not be charged any refund fees.
Return Conditions
To qualify for a return, please ensure that:
The item was purchased within the last 45 days
The item is in its original packaging
The following items are not returnable:
Items that have been custom-made to your specifications or that have been specifically personalized. Items that are unsuitable for return due to their nature, are perishable, or have expired.
Items that are unsuitable for return due to health or hygiene reasons and have been unopened after delivery.
Items that have been inseparably mixed with other items after delivery due to their nature.
We reserve the right, at our sole discretion, to refuse any return of items that do not meet the above return conditions.
Only regular-priced items are eligible for refunds. Unfortunately, sale items are not refundable. This exclusion may not apply to you if not permitted by applicable law.
Returns:
You bear the cost and risk of returning the item to us. You should send the item to the following address:
71 Angle Rd, Angle Park, SA 5010, Australia.
We are not responsible for items damaged or lost during the return process. Therefore, we recommend that you use an insured and tracked postal service. We cannot refund without physical receipt of the item or proof of return receipt.
Gifts:
If your purchase was marked as a gift at the time of purchase and shipped directly to you, you will receive a gift certificate for the value of your return. Once we receive the return, we will mail the gift certificate to you.
If the item was not marked as a gift at the time of purchase, or if the gift giver shipped the order to themselves to give to you later, we will issue a refund to the gift giver.
Contact Us
If you have any questions about our Return and Refund Policy, please contact us:
By email: [email protected]