SHIPPING INFORMATION
Thank you for choosing LILY’S OVEN PTY LTD! We are committed to providing you with quality products and services. Below is our shipping policy to provide you with clear shipping information.
- Shipping Area
We offer shipping services within Australia and worldwide. - Shipping Method
We offer a variety of shipping options, including:
● Standard Shipping
The specific shipping method will be provided at checkout; you can select the option that suits your needs. - Processing Time
● All orders are processed and shipped within 2 business days of receipt.
● Please note that processing time does not include weekends and holidays. - Shipping Cost
Shipping costs are calculated based on the weight of your order, the destination, and the selected shipping method. You can view the specific shipping costs during checkout. We may offer free shipping for orders over a certain amount; please see our promotional information for details. - Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number and a link. You can use this link to check your order status on the shipping company’s website. 6. Delivery Time
● Domestic Shipping: 5 business days
● International Shipping: 10 business days
Please note that some areas may experience longer shipping times, especially during peak shopping season or unforeseen weather conditions. - Damaged or Lost Packages
If your package is damaged or lost during shipping, please contact us immediately. After providing the relevant information, we will assist you in filing a claim and rescheduling the shipment (subject to availability).
Thank you for choosing LILY’S OVEN PTY LTD. We look forward to providing you with a pleasant shopping experience!